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Japanese customer service
6 people
Shanghai
2021-07-05
 DUTIES AND RESPONSIBILITIES :
1、Understand customers, anticipate their needs and be proactive to their needs
2、Service customers directly by doing daily rounds to assigned outpatient clinics, provide excellent service to customers, initiate and build positive relationships with them
3、Respond promptly to customer inquiries and follow up on customer’s needs
4、Manage onsite situation
5、Identify ways that customer service can better address customers’ needs
6、Feedback costumers’ needs to respective departments,  outside of Patient Service scope
7、Feedback to Manager or any other relevant departments on service requests from customers,
8、Introduce Huixing services to customers during interactions.
9、Refer medical or clinical complains/issues to Manager.
10、If assigned with specific nationality, job scope covers all issues related to the particular nationality patients, including but not limited to appointment booking, inquires, translation, billing, insurance and statistics tracking and analysis etc.

EXPERIENCES, SKILLS AND ABILITIES :
1、Service oriented person ,Good at interpersonal skills, able to handle complex relationship
2、Experienced with problem solving,resourceful, a creative problem solver
3、Good at communication-at least bilingual, verbal and written
4、Good in data collection, well organized
5、Good at stress management with high stress tolerance level
6、Able to work with Microsoft Word, Excel, PowerPoint
7、Strong in learning and adaptability
Apply for the position
Outpatient Customer Service Specialist
3 people
Shanghai
2021-07-05
Job Responsibilities:
1. Provide customers with efficient and high-quality services and maintain a warm and comfortable waiting environment
2. Auxiliary registration before arrival, reception arrangement, post-diagnosis settlement, etc.
3. Solve patients' problems in time and improve customer satisfaction
4. Ensure that the payment of patient consultation fees is valid and correct
5. Ensure the validity and accuracy of insurance verification work for insured patients, and assist patients in completing the insurance claim application form
6. Supervisor of daily turnover data sorting and daily report reporting

Job requirements:
1. Good English proficiency, basic Japanese, bachelor degree or above
2. Have strong communication and coordination skills, and are interested in long-term development in the medical service industry
3. Good customer service awareness and teamwork spirit, able to actively handle the relationship with customers
4. Require pre-authorization experience in hospitals/clinics or insurance company claims experience
5. Possession of coding and medical record management experience is preferred Apply for the position
Marketing Planning Specialist
2 people
Shanghai Nanjing Shenzhen
2021-07-05
Job Responsibilities:
1. According to the outpatient clinic's annual promotion plan and development goals, carry out the project execution of marketing activities (online and offline).
2. Responsible for assisting in the completion of the demonstration and on-site communication of the cooperation activity plan with different industries, and the project follow-up management and implementation after the plan is confirmed.
3. Able to independently complete the planning, arrangement, execution and summary of marketing activities and other operational procedures.
4. Regularly conduct research and feedback on competitors' marketing campaign strategies.
5. Do a good job in archiving and management of the image data of each outpatient market activity.
6. Able to complete other tasks arranged by the line manager.

Job requirements:
1. Bachelor degree or above, with more than 2 years of marketing activity planning and implementation work experience, working experience in advertising companies, media, and marketing departments of medical institutions is preferred.
2. Able to master the planning and implementation of marketing activities, summarize and complete the operation process.
3. Excellent communication, planning and organization skills and team spirit, good at communicating and coordinating with different departments.
4. Possess good English communication skills.
5. Good image and temperament, with a certain amount of hosting experience and ability to control the field.
6. Work conscientiously and responsibly, bear hardships and stand hard work, enthusiasm and generous, have a good affinity, innovation and self-motivated. Apply for the position
BD Manager
7 people
Shanghai Nanjing Shenzhen
2021-07-05
Job Responsibilities:
1. Develop and implement the marketing strategy of the responsible area, and carry out daily visits to the target area and promotion work according to the plan to ensure the completion of the marketing target
2. Actively develop new customers, understand the situation of target customers, and provide customers with timely and professional advice;
3. Receiving visiting customers from the area in charge, and comprehensively coordinating daily sales affairs
4. Complete various work reports and work reports required by the company in a timely and true manner
5. Understand the latest developments of competitive products, monitor market trends in the target area, and report to the commercial director in a timely manner

Qualifications:
1. Bachelor degree or above Major: Medicine and other related majors
2. More than 3 years of relevant medical equipment, overseas medical, high-end medical insurance market development work experience is preferred
3. Have good communication and business skills, and be able to independently plan, communicate and negotiate projects
4. Able to withstand certain work pressure, strong learning ability, passion, courage to accept challenges, good at pioneering and innovating
5. A certain level of English communication skills is preferred
6. Experience in working in an international environment is preferred Apply for the position
Outpatient nurse
3 people
Shanghai
2021-07-05
Job Responsibilities:
1. Work under the leadership of the outpatient dean and the guidance of nurses;
2. Conscientiously implement various nursing systems and technical operating procedures, correctly execute medical orders, and complete various nursing tasks accurately and in a timely manner;
3. Do a good job in basic nursing work, closely observe and record changes in the patient's condition;
4. Carefully prepare and keep items and medicines;
5. Assist doctors in various diagnosis and treatment work;

Qualifications:
1. College degree or above, major in nursing;
2. Have more than 2 years of clinical nursing experience in a tertiary hospital or above;
3. Qualified to practice registration and have the title of nurse;
4. Have good affinity, communication skills, teaching skills, and the ability to deal with various problems properly. Apply for the position
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